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Home > Digital Marketing Blog > How Digital Marketing Has Changed the World of Business

How Digital Marketing Has Changed the World of Business

How Digital Marketing Has Changed the World of Business
May 8, 2020

How Digital Marketing Has Changed the World of Business

May 08, 2020
Jolene Rutherford
Jolene Rutherford is a marketing specialist - turned blogger, currently writing for technivorz.com. Interested in digital marketing and new technology trends. Love sharing content that can help and mean to people.

As the most disruptive force of any industry, digital marketing has become the pillar of modern-day business success. You can own a small home-based business, run a local cafe, or grow a massive corporation, the visibility of your brand name and your ability to appeal to your target demographic relies heavily on digital outlets. This is the present day influence of digital marketing on business. On one hand, brands now need digital channels to earn any level of competitiveness. On the other, all things digital have made it more difficult for brands to maintain the same level of personal service and connection to their customers.

  Influence of Digital marketing on Business

Digital marketing might be a double-edged sword, but it’s certainly a worthy tool for business growth when used properly. Recognizing its potential and its possible hurdles for any brand means that you will give yourself the opportunity to prevent mishaps and errors of judgment when reaching your online audience while you utilize digital marketing methods to your advantage. Here’s what you need to know in order to make the most of your digital presence and advance as a business.

Content Consumption

Content Consumption in Digital marketing

Considering the amount of time people spend online, your brand stands a chance only if and when you regularly post content that your audience appreciates. As trends would have it, users like diversity and search engines reward the kind of content that draws more people to your site. That said, your brand’s presence online heavily depends on this particular aspect of digital marketing: content creation. 

From making sure that your content is SEO-friendly, all the way to regularly developing your content strategy in the right direction to appeal to your followers, growth of digital marketing starts with your content. As a result, more brands are striving to complement their print marketing materials with digital outlets. 

Constant Availability

 Greatest Perk of Digital Marketing is Constant Connectivity

Perhaps the greatest perk of digital marketing and the greatest challenge at the same time lies in one particular customer trend: constant connectivity. They use endless data plans paired with increasingly fast fiber internet connections at home and at work to stay connected, and interact with brands more thanks to their ability to be online non-stop. As a business, you also need to make sure that you are available to your customers constantly, through direct messaging apps on social media, live chat on your site, and respond to queries via email without delay.

Digital marketing has become a prime way to extend the reach of your customer service strategy, since up-sells, cross-sells, and customer education are now widely available online. Plus, as more customers use fast internet connections at home as well as work, your business needs to keep up with their pace, increasing the need for brands to use quality providers, too.

Data Analytics and Ongoing Learning

Data Analytics and Ongoing Learning

When was the last time you noticed (or even used in your own local store) a book of customer impressions and reviews? Well, today, customers have switched to the online world for leaving their impressions, and more often than not, their behavior and shopping preferences are enough to showcase their perception of your brand. You can now use a range of digital tools to see where they spend most of their time on your site: it could be your product catalog, your blog page, your FAQ, or your home page. They might linger or simply disappear after realizing they’re not in the right place.
The same applies to your social media accounts, where you can see how your followers interact with your content. Some published posts will receive more attention, some will get more shares and likes, while others will end up forgotten. You can track and update your digital marketing strategy based on all the data you compile, which is a necessity if you want to stay relevant.

Digital in Service of Branding

 Digital Marketing a Powerful Ally for Branding

Once you’re happy with your logo and your website’s look and feel, you might be tempted to let it all be and move forward to other digital endeavours. However, digital marketing is actually a powerful ally when it comes to developing your brand. In fact, the core brand marketing definition focuses on utilizing marketing to increase brand awareness and visibility through all of your available channels, digital ones included. 

To humanize a brand via digital outlets, you need to stay consistent throughout all of the available channels you’re using. Plus, every single channel has its own unique means to establish an emotional bond, be it through the use of emoticons, animated content such as GIFs, or, if your brand can keep up, with the modern meme culture. Every time you create a post, publish an article and create a poll on social networks, you provide another opportunity for your customers to connect with your brand through more than another purchase.

Really digital marketing has changed the world of business. As with any other strategy available, digital marketing never stagnates, and your business cannot afford to stand still either. Knowing how trends shift and how customers reshape brand behavior, you should constantly stay alert and aware of any changes in the sphere of digital marketing to help your business move forward. 

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